Schedule B
Insurance Financial Liability v1.2
Effective: 3rd March 2026
B1. What insurance is provided
Subject to eligibility and insurer requirements, we provide insurance required for the rental and cover for damage/theft of the vehicle subject to an excess/financial liability, and subject to insurer terms and exclusions.
B2. What you are responsible for
You are responsible for (1) the excess/financial liability shown in the App for your booking; and (2) any amounts not covered because of exclusions or because you breach the Terms (including unauthorised driver/account sharing), you were under the influence/unfit, you failed to report/cooperate, or the incident falls under exclusions (misfuelling, reckless use, prohibited uses etc.).
B3. Protection products (optional)
If offered in the App, you may purchase protection products to reduce your financial liability. Your final liability will be shown in-app at purchase and in your booking summary.
For the avoidance of doubt, protection products apply only as described in the App and booking summary and do not apply where an exclusion or breach applies under B2 or B4 (including unauthorised driver/account sharing, prohibited use, intoxication, failure to report/cooperate, misfuelling, or other breaches).
B4. What is not covered (typical exclusions)
Unless we state otherwise, insurance/protection products do not cover: personal property loss; prohibited uses; intoxication; unauthorised driver/account sharing; misfuelling/underfuelling damage; interior burns/stains/smoke; overhead/undercarriage damage from driver error; and losses where you fail to report promptly or cooperate.
B5. Additional excesses and double excess
1. Additional excess by age: where insurer rules apply an additional excess based on the drivers age, that additional excess will apply in addition to any other excess shown in the App/booking summary (and may also be stated in the Driver Eligibility Policy).
2. Double excess: where the Driver Eligibility Policy states that a double excess applies, your standard excess will be multiplied by 2 and will apply in addition to any other excesses.
B6. Damage and charging process
1. Where we decide you are responsible for damage/cleaning/misuse charges, we will (acting reasonably) provide a summary of the basis for the charge.
2. We may charge your payment method up to your liability amount (and beyond where exclusions apply), including after Rental End where costs are confirmed later.
3. If you dispute a charge, you must notify us within 14 days of notification and provide supporting evidence. We may pause further action while we review, but you remain responsible for undisputed amounts.